POLICIES

MISSION STATEMENT

Our mission is to design, manufacture, and distribute quality garments to women around the world.  Camilyn Beth utilizes manufacturing options in the United States and uses the finest quality materials so the garments are able to be worn time and time again.  Our aesthetic is to create timeless and classic garments with a modern twist.  We believe that our customers are beautiful inside and out and hope that our garments promote their beauty and confidence. We believe in a creative and welcoming working environment where all members of the team are treated with respect and integrity.

REMEMBER

GIVE CREDIT WHERE CREDIT IS DUE. ALL PHOTOGRAPHY ON CAMILYN BETH LLC BELONGS TO SHANNON KIRSTEN PHOTOGRAPHY & CAMILYN BETH LLC. PLEASE SOURCE ACCORDINGLY WHEN RE-POSTING. CHECK OUT MORE GORGEOUS PHOTOS BY SHANNON KIRSTEN PHOTOGRAPHY HERE

PRIVACY POLICY

CAMILYN BETH LLC HONORS THE PRIVACY OF OUR CUSTOMERS. CHECKOUT INFORMATION PROVIDED BY CUSTOMERS ON THIS WEBSITE IS STRICTLY USED FOR OUR COMPANY AND YOUR TRANSACTION. WE WILL NOT DISCLOSE YOUR PERSONAL INFORMATION TO ANY THIRD PARTY WITHOUT YOUR CONSENT, OTHER THAN TO HELP US DELIVER YOU A BETTER CUSTOMER EXPERIENCE. SHOULD YOU HAVE ADDITIONAL QUESTIONS PLEASE CONTACT [email protected] OR BY PHONE AT (941) 313-2217

SHIPPING

CAMILYN BETH SHIPS MONDAY-FRIDAY, EXCLUDING HOLIDAYS.  ALL ORDERS PLACED MONDAY-FRIDAY BEFORE 4PM EST WILL BE PROCESSED AND SHIP THE SAME BUSINESS DAY. ALL ORDERS RECEIVED AFTER 4PM EST OR ON THE WEEKEND (SATURDAY AND SUNDAY) WILL SHIP THE FOLLOWING BUSINESS DAY. ONCE YOUR ORDER HAS SHIPPED YOU WILL RECEIVE AN EMAIL FROM [email protected] WITH THE UPS TRACKING INFORMATION.  SEE THE CHART BELOW FOR YOUR REGION’S  ESTIMATED SHIPPING TIME.

SHIPPING OPTIONS:

  • DOMESTIC ORDERS
    • UPS GROUND SHIPPING (NO SIGNATURE REQUIRED) – COMPLIMENTARY
    • UPS GROUND SHIPPING + SIGNATURE REQUIRED- $5.00 (HIGHLY RECOMMENDED FOR CUSTOMERS LIVING IN APARTMENTS/CONDOS OR ANY OTHER MULTI RESIDENTIAL BUILDINGS)
    • UPS NEXT DAY SHIPPING + SIGNATURE REQUIRED (ORDER MUST BE PLACED BEFORE 4PM EST)- $60.00 (ORDER WILL ARRIVE THE FOLLOWING BUSINESS DAY, NO SATURDAY DELIVERY AVAILABLE, NOT AVAILABLE FOR ‘MADE TO ORDER’ ITEMS SUCH AS GOWNS. )

 

 

 

RETURNS/EXCHANGES

OUR GOAL AT CAMILYN BETH IS FOR OUR CUSTOMERS TO FEEL 100% SATISFIED IN THEIR GARMENTS.  ITEMS MAY ONLY BE RETURNED/EXCHANGED IF THE GARMENT HAS NOT BEEN WORN, ALTERED, OR WASHED.

RETURNS:  WE ARE HAPPY TO PROVIDE A COMPLIMENTARY RETURN-SHIPPING LABEL FOR ANY RETURNS OR EXCHANGES. FOR RETURNED ITEMS A $7 SHIPPING/RESTOCKING FEE WILL BE DEDUCTED FROM YOUR REFUND.  FOR ORDERS RETURNED FOR A REFUND, THE RETURNED ORDER MUST BE RECEIVED WITHIN 30 DAYS OF WHEN THE ORDER WAS RECEIVED BY THE PLACED. IF THE ORDER IS RECEIVED AFTER 30 DAYS THEN THE CUSTOMER WILL BE CONTACTED WITH STORE CREDIT AND NO PAYMENT REFUND.

EXCHANGES: FOR ANY EXCHANGES, WE HIGHLY RECOMMEND PLACING ANOTHER ORDER, TO ENSURE THAT THE NEW GARMENT YOU NEED DOES NOT SELL OUT. AFTER PLACING THE ORDER RETURN THE GARMENT THAT DID NOT WORK OUT.   EXCHANGING FOR ITEMS THAT WERE SPECIALLY MADE, MAY TAKE AN ADDITIONAL 3-5 WEEKS.

SALE ITEMS:  ALL SALE ITEMS ARE FINAL SALE AND ARE NON-REFUNDABLE, WE WILL EXCHANGE OR ISSUE STORE CREDIT. A SALE ITEM IS DEFINED BY DISCOUNTED MERCHANDISE LISTED IN THE ‘SALE’ SECTION. IF YOU HAVE ANY QUESTIONS PLEASE CONTACT [email protected]

FOR ANY QUESTIONS REGARDING THIS POLICY PLEASE CONTACT: [email protected]

SHIP ALL RETURNS/EXCHANGES TO:
CAMILYN BETH STUDIO
73 South Palm Avenue 214
Sarasota, FL 34236

SIZING

Measurements for Dresses (cocktail length)
Measurements for Dresses (Gown length)

FOR EXACT PRODUCT MEASURMENTS PLEASE CONTACT [email protected]

BRIDAL PARTIES

WE HIGHLY RECOMMEND PLACING ALL BRIDAL PARTY ORDERS 5-7 MONTHS PRIOR TO WEDDING DATE.  WE DO OFFER SPECIAL BRIDAL PROMOTION FOR BULK ORDERS, CONTACT [email protected] FOR MORE INFOR.  ALL BRIDAL ORDERS ARE ON A ‘MADE TO ORDER’ BASIS, PLEASE CONTACT [email protected] FOR MORE INFORMATION ON EXACT SHIP DATES.  

AFTER THE WEDDING GET YOUR DRESS HEMMED FOR $25 (PLUS SHIPPING): CONTACT [email protected] FOR INQUIRIES.

PLEASE CONTACT [email protected] PRIOR TO ORDERING ASSISTANCE.

SALE

ALL SALE ITEMS ARE LISTED IN THE SALE SECTION, OR CAN BE INDICATED BY THE DISCOUNTED PRICE.
ALL SALE ITEMS ARE FINAL SALE AND ARE NON-REFUNDABLE, WE WILL EXCHANGE OR ISSUE STORE CREDIT.
IF YOU HAVE ANY QUESTIONS ABOUT THE ITEMS IN THE SALE SECTION PLEASE CONTACT [email protected]

PRE-ORDER

ALL PRE-ORDER ITEMS WILL BE SHIPPED AS SOON AS THEY ARE AVAILABLE.  AVAILABILITY DATES ARE LISTED ON EACH SPECIFIC PRODUCT.  IF YOU ARE ORDERING A PRE-ORDER ITEM FOR A SPECIAL OCCASION AND NEED IT BY A SPECIFIC DATE PLEASE CONTACT [email protected] OR NOTE THE DATE THAT YOUR DRESS IS NEEDED BY ON THE ORDER FORM.  ONCE THE ORDER HAS BEEN PLACED YOU WILL RECEIVE AN EMAIL WITH THE EXPECTED SHIP DATE, AND ANOTHER EMAIL ONCE THE ORDER HAS SHIPPED.

PACKAGING

THE ENTIRE CAMILYN BETH ORDERING PROCESS IS UNIQUE. IF YOU ARE BUYING A CAMILYN BETH ITEM AS A GIFT, INCLUDE IN YOUR NOTES THE MESSAGE YOU WOULD LIKE TO SAY. WE LOVE CUSTOMIZING EACH ORDER TO FIT THE CUSTOMER!

REGULARLY PRICED ITEMS: EACH GARMENT IS NEATLY PRESSED/STEAMED ON A METAL HANGER AND PLACED IN A GARMENT BAG FOR PROTECTION. WE THEN PACKAGE YOUR ORDER IN CRISP WHITE TISSUE PAPER, AND THEN SEAL IT WITH THE CB SEAL OF APPROVAL.

SALE ITEMS: EACH GARMENT IS NEATLY PRESSED/STEAMED, FOLDED, AND PLACED IN A CLEAN POLY BAG FOR PROTECTION.

IF YOU DID NOT RECEIVE OR LOST YOUR RETURN/CHANGE CARD PLEASE DOWNLOAD AND PRINT ANOTHER HERE.

GIFT CARDS

e-gift cards can be ordered in fixed dollar amounts up to $500.  e-gift cards can be sent via email to any individual with a valid email address. the recipient of an e-gift card will receive one email including the e-gift card code.  There is no physical copy of the gift card, unless specifically requested.  a gift card cannot be purchased using another gift card or promo code.   our e-gift cards can only be redeemed on www.camilynbeth.com.  our e-gift cards cannot be redeemed at boutique locations or other vendors who carry Camilyn Beth.

to apply the balance of an e-gift card, simply enter the gift card number in the ‘coupon/promo code’ area of check out.  purchases made with gift cards will be charged sales tax, if applicable. if the value of your gift card does not cover the order total, the remaining balance must be paid using a valid form of payment. if the value of your gift card exceeds the order total, the remaining balance will be available on your card for future use. gift cards are non-transferable, non-refundable, and are not redeemable for cash, except to the extent required by law.